Paystub Tab Dissapeared

SUGGESTED

My employees told me they can't see the paystub tab to look at their pay. When I went in on my end it has totally disappeared. I don't know where to go back and add it. 

Also can't see the tax (TD1) 

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    SUGGESTED

    Hi  ,

    Thanks for reaching out. If the paystub tab has disappeared and you’re unable to see employee tax information like TD1, here are some steps to resolve this:

    1. Verify Paystub Settings:

      • If you're using Sage Payroll, ensure that pay statements are enabled and properly set up. This article explains how to provide access to pay statements for employees.
    2. Check Employee Setup:

      • For employees not integrated with Sage Payroll, ensure their profiles are correctly configured. You can follow guidance from this article to confirm employee setup.
    3. Tax Setup (TD1):

      • Confirm that the tax fields and payroll configuration for employees include the correct TD1 information. This may require reviewing the tax settings in the payroll module.

    If these steps don’t resolve the issue, let us know more about the setup you’re using, and we can try to assist further.

    Warm Regards,
    Erzsi