Paystub Tab Dissapeared

Question

My employees told me they can't see the paystub tab to look at their pay. When I went in on my end it has totally disappeared. I don't know where to go back and add it. 
 Also can't see the tax (TD1)

Erzsi_I · Answer

Hi Wellspring Administration , 
 Thanks for reaching out. If the paystub tab has disappeared and you&rsquo;re unable to see employee tax information like TD1, here are some steps to resolve this:

Verify Paystub Settings : 
 
 If you're using Sage Payroll, ensure that pay statements are enabled and properly set up. This article explains how to provide access to pay statements for employees.

Check Employee Setup : 
 
 For employees not integrated with Sage Payroll, ensure their profiles are correctly configured. You can follow guidance from this article to confirm employee setup.

Tax Setup (TD1) : 
 
 Confirm that the tax fields and payroll configuration for employees include the correct TD1 information. This may require reviewing the tax settings in the payroll module.

If these steps don&rsquo;t resolve the issue, let us know more about the setup you&rsquo;re using, and we can try to assist further. 
 Warm Regards, Erzsi

Sage Payroll

Paystub Tab Dissapeared

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