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Tracey Cadeau

T4 Pier

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I have a newer employee just hear for 6 months and now going to do t4's and we both noticed that he has not paid CPP how do I go about this?

This has gotten confusing.  Not sure how to go about fixing the t4 I have fixed going forward.  Can someone please help.

Thank you

Tracey

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    SUGGESTED

    Hello  ,

    thank you for reaching out. It might be too late since we are already in February of 2025!

    But here are a few steps you can take:

    1. Revert the pay run
      • if you have processed pay runs into 2025, you need to revert your payrun from 2025 back to the last pay run of 2024. This is the only way you can go into 2024 to make any adjustments into 2024. For guidance, you can refer to this Correct a pay run - Sage Business Cloud Payroll
      • The only issue is, it might be too late to revert pay run if you've already marked the payruns as paid! Sage Cloud Payroll will not allow you to revert back if you've marked your payruns as paid
    2. Adjust employee's pay in pay run
      • This article explains how to adjust taxes and other expenses in a current pay run
    3. If the system doesn't let you go back into 2024, then you won't be able to make those correction and include the missing CPP. Your only alternative would be to just file the T4 as is, or create a T4 manually outside of Sage!

    If you need further assistance, feel free to reach out to our support team via chat within your product.

    Thank you for choosing Sage and have a great day.

Reply
  • 0
    SUGGESTED

    Hello  ,

    thank you for reaching out. It might be too late since we are already in February of 2025!

    But here are a few steps you can take:

    1. Revert the pay run
      • if you have processed pay runs into 2025, you need to revert your payrun from 2025 back to the last pay run of 2024. This is the only way you can go into 2024 to make any adjustments into 2024. For guidance, you can refer to this Correct a pay run - Sage Business Cloud Payroll
      • The only issue is, it might be too late to revert pay run if you've already marked the payruns as paid! Sage Cloud Payroll will not allow you to revert back if you've marked your payruns as paid
    2. Adjust employee's pay in pay run
      • This article explains how to adjust taxes and other expenses in a current pay run
    3. If the system doesn't let you go back into 2024, then you won't be able to make those correction and include the missing CPP. Your only alternative would be to just file the T4 as is, or create a T4 manually outside of Sage!

    If you need further assistance, feel free to reach out to our support team via chat within your product.

    Thank you for choosing Sage and have a great day.

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