Your VoPay account application is checked by their compliance team to ensure they comply with Canadian regulatory policies such as Know Your Customer (KYC) and Anti-Money Laundering (AML). So sometimes, it can take longer for them to complete their account review.

The compliance checks are essential in ensuring VoPay complies with Anti-Money Laundering policies in Canada.

The time it takes varies from business to business, but in your case, since it's been over a month, that is unusual. I would recommend you contact our support team via the support channel, and one of our agents will take care of your request and contact Vopay to get an update on your application.

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