emailing invoices

Question

Is it possible to get confirmation that an invoice was sent to a customer thru Simply accounting. I'm using Sage 2019.4

Richard S. Ridings · Answer

The only thing I can think of is that your Outlook settings have Save a copy of messages in Sent folder turned off but it sounds like you have other messages in your Sent items. I am assuming you have emails in your Sent items for other invoices. 
 If your Batch Printing dialog doesn't show it with the setting in the image below, then the only thing I can suggest is that it was moved from your Sent items, deleted or someone else emailed it and it is in their Sent items. 
 Note you should turn off the Do not Display if already printed and use an invoice number sequence about 10 above and below the invoice number you are looking for.

rosyg · Answer

Hi LeeEllen, I use Outlook too and I can tell you that in the sent folder I do get a confirmation that things like payroll slips and statements of account have been sent. However, I use Gmail platform to email and it actually is connected to Outlook and it shows in the sent folder. I have never tried sending an invoice but I imagine it's the same. Hope you find your answer

Alwyn · Answer

If you have more than one email address in Outlook check the sent folder in each of them. Emailing an invoice from Sage 50 always gives you a copy in the sent folder. However, I have found that it usually is sent from and filed in the sent folder for the first email address in the listing.

Sage 50 Canada

emailing invoices

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