Does anybody here use EFT with RBC? RBC is asking us to enter a "file routing record" also called "header" or "file qualifier". I called Sage but support said Sage does not need such information. All that was needed are the Originator No., Institution No. for Returns and Account No. for Returns. I have entered those information but our file upload fails. The reason for the failure is "incorrect file routing record."
Has anybody banking with RBC had this problem in setting up EFT integration between RBC and Sage 50?
I'm hoping somebody can share their experience when they integrated Sage 50 with RBC.
Any information will help.
Thank you.