I have a client that overpaid by $50 and has asked me to put it in as a credit to be used later. For some reason, Sage won't allow me to put in the amount with a deposit on the bottom, nor will it let me put the whole amount as a deposit so that I could apply it to the invoice in another step. It gives an error that says "Transaction is not balanced. Check that the amounts you have entered are correct. Correct the amounts so that the totals are the same". That same error comes up no matter how I try to enter it. I looked up how to put in the overpayment and I was doing it correctly so I'm not sure what is wrong.
Sage 50
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Payables and Receivables
Customer overpaid and wants it put to a credit
