unable to restore back up files

Question

Hi, my computer crashed, was able to save files but can export to new computer?

Erzsi_I · Answer

Hi @Winding river, 
 Thanks for reaching out. Did you ever find an answer for this issue? If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps. Some steps to try would have included ensuring that you have the updates installed for the version year. Ensuring that you're on the latest update of the software should allow you to follow the KB steps for:

How to restore from a backup?

10087

Warm Regards, 
 Erzsi

Sage 50 Canada

unable to restore back up files

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