Error message: 'this file is being used by another application'

Question

I am trying to 'restore' my company file with backup on a USB. When it asks what company name/file I want to restore to, and I enter the company name that is on my PC, I get the above message and am unable to proceed with updating the Company's current financial information...

Paul Kenney · Accepted Answer

Thank you. Tried both to no avail. However I did have success by doing both of the following: 1) run as Administrator and also this 2) the file that I was trying to update would not open when I attempted the Restore on the entry screen. However, I could simply open the company file, THEN do RESTORE with the file already open. No idea why.. but the update of data did work!

Sage 50 Canada

Error message: 'this file is being used by another application'

Top Replies

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING