Font to small to read in payment and receipt screen sage 50 2024

Question

Hello have a new computer yesterday with microsoft 365 and windows 11 Enterprise. Since then when in Sage 50 2024 my payment screen under payables and receipt screen under AR is to small to read 
 
 Purchases and Sales are readable. 
 
 Anyone else have this issue?

Erzsi_I · Answer

Hi Karen Me , 
 Thank you for reaching out and detailing the issue you're encountering with the font size in the payment and receipt screen of Sage 50 2024. It sounds like adjusting the display settings on your computer might resolve this. Here are a couple of steps you can take, as advised in our support articles:

Lower Screen Resolution : Sometimes, a high screen resolution can make text appear smaller than desired. You can try lowering your screen resolution to 1680 x 1050 if it's currently set higher. Please refer to the Microsoft Windows documentation for guidance on adjusting screen resolution.

Install Specific Fonts : If the font appears extremely small, installing the SERIFE.FON and SSERIFE.FON fonts may help. Download and extract these fonts from the provided Fonts.zip in the article here , install them, and then restart Sage 50 to see if the issue is resolved.

Modify the Windows Registry : This step requires advanced knowledge of your computer's operating system and should be done with caution. Creating a backup of your Windows Registry before proceeding is crucial. After backing up, you can follow the steps to modify the registry as outlined in our article. This includes ensuring your Windows OS is up to date, checking for the specific fonts on your system, and adjusting registry entries accordingly.

It's important to note that changing DPI and text size settings in Windows is not recommended for Sage 50, as it may cause elements not to display correctly in dialog boxes. 
 For detailed instructions and warnings, please visit our knowledgebase articles: 
 
 How do I change my font size in Sage? 
 The font text is small in the "Starting Sage 50. Please wait..." window 
 
 If you need further assistance or are uncomfortable performing these steps on your own, I highly recommend contacting a professional IT support person or our Sage support team for help. 
 Warm Regards, Erzsi

Sage 50 Canada

Font to small to read in payment and receipt screen sage 50 2024

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