Hi Wwynn,

Statement end balance also comes from your bank statment as the statement opening balance

If you have an unresolved amount, written below are the possible causes:

1. Wrong statement end balance
2. Not enough (or too many) cleared (or uncleared) transactions
3. Missing transactions or transaction was posted in the wrong month
4. Mistake/typo in the transaction amount

Sage 50 calculates your unresolved based on the following equation:

Outstanding + Statement End Balance = General Ledger Report End Balance

If these are not equal, the difference is the unresolved amount.

If you have an unresolved amount, you can assign it to an expense account you want.  If you want to create a new expense account, you can name it Bank Rec. Unresolved Amount.  If the unresolved amount is negative, it will credit the bank account and debit the expense account.  If it is positive, vice versa.

The link below has an article about how to work with unresolved amount, you can have a look at it.

In the bank reconciliation. I have an Unresolved amount but discrepancy amount is zero.

The last resort is to reset your bank rec if you are unable to figure out why you have the unresolved amount

Also see article: How do I reset the bank reconciliation? 

Hope this helps

Hi Wwynn,

Statement end balance also comes from your bank statment as the statement opening balance

If you have an unresolved amount, written below are the possible causes:

1. Wrong statement end balance
2. Not enough (or too many) cleared (or uncleared) transactions
3. Missing transactions or transaction was posted in the wrong month
4. Mistake/typo in the transaction amount

Sage 50 calculates your unresolved based on the following equation:

Outstanding + Statement End Balance = General Ledger Report End Balance

If these are not equal, the difference is the unresolved amount.

If you have an unresolved amount, you can assign it to an expense account you want.  If you want to create a new expense account, you can name it Bank Rec. Unresolved Amount.  If the unresolved amount is negative, it will credit the bank account and debit the expense account.  If it is positive, vice versa.

The link below has an article about how to work with unresolved amount, you can have a look at it.

In the bank reconciliation. I have an Unresolved amount but discrepancy amount is zero.

The last resort is to reset your bank rec if you are unable to figure out why you have the unresolved amount

Also see article: How do I reset the bank reconciliation? 

Hope this helps