No Amount Error Message

Question

When I try to input a payable with no tax but the amount section filled it comes up with an error message stating that the amount has not been entered into the invoice. 
 I've tried several troubleshooting ideas and no matter what I do it continues to come up with this message. 
 Any ideas or advice? 
 Thank you in advance.

Richard S. Ridings · Accepted Answer

See, now we can tell the message is not exactly as you indicated first. You never mentioned the reference to inventory and did not tell us you were not using inventory in the entry. Looks like you did not check the journal entry as I suggested. I would suspect that there is not any. 
 I can't see the account you are posting the $60 to on the line but would it be account 1050 by an chance? 
 If so, you are trying to send the expense (debit) of $60 to the same account you are taking the $60 (credit) payment resulting in a journal entry that does not exist. In and out of the same account is a zero dollar entry and the program does not do those. 
 In my mind, the message is a bug because the programmers can tell if you are using inventory in this entry or not and because you are not, the message is misleading. It should just say you are not creating a journal entry because the totals (debits - credits) of each account are zero. 
 However, if you check the Knowledgebase for that message, you will find article ID 13236 that tells you to use a Revenue account for the entry. Because this is a purchase, you should be using an Expense account (5000), not an Asset (1000). Or if you really do want to use an asset, you cannot use the same bank account as you are paying from. 
 Hope this helps

Sage 50 Canada

No Amount Error Message

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