• My Current assets and my Current Liabilities don't balance

    My year end balanced, the first month of the year the Total Assets and the Total Liabilities on the balance sheet don't match.
  • How to add a department to customer?

    I was expecting to see a department option for this customer: having created the foo department: expecting something like: where there's a drop-down menu.
  • How to list all invoices in a report?

    After entering this invoice: it shows here: but not here: How can I get a report for all invoices? I notice that the report says "J2" -- but is there an existing report which will show all of these such entries?
  • How to link two equity accounts with Sage 50 Professional Accounting, Canadian edition?

    Linked Accounts Retained Earnings 3560 Current Earnings 3600 Payables ------------------------------ The instruction I read is to link accounts 3560 and 3600 which sounds conceptually simple. In settings, these show as Equity accounts. Fair…
  • How to disable budgeting in Sage 50 Premium Accounting Release 2024.0?

    From research, trying to follow these directions: To disable budgeting in Sage 50 Premium Accounting (Release 2024.0) for the Canadian edition, follow these steps: Open Sage 50 . Go to the Budgets & Forecasts menu. Select Budget Settings . …
  • How to detect which company is currently open in Sage 50 canada

    Is there any way to know which company is currently opened or get the path of the opened company ?
  • Considering changing from Sage 50 Pro Accounting with Payroll Desktop to Sage Cloud Accounting with Payroll

    Hi there! I'm putting together a business case to consider changing from the Desktop 2024.2 version of Sage 50 Pro Accounting with Payroll (Canada) to Sage Cloud Accounting with Payroll (Canada). It is difficult to find advantages and arguments to present…
  • Sage 50 Cannot open the database because the database engine reported an error (with error log)

    Upgraded SSD and tried to transfer files over. All the sage files work except for this one. How can I get support for this? Running on 2020 Sage 50 Pro Accounting. This is the error log I am getting: ----------------------------------------…
  • Question about Customer Statements

    Hello, I am writing regarding the customer's statement. I would like to print statements only for the period from May 1st to May 31st, without including any payment data. However, some statements are showing accumulated data from the past. Could…
  • Phantom Linked Account

    So, we have not used inventory but we have been using the services portion of that module. I decided to create an inventory item and I linked to my inventory GL account. I decided against using the new inventory code and switched it to a service code…
  • How to adjust a duplicate payment to an invoice

    I recently paid an invoice through direct deposit, not realizing that our manager had already paid it using their visa card. The vendor doesn't have a refund policy, but we managed to reach an agreement with them. They agreed to consider the duplicate…
  • Uploading Sales Invoice into Sage50

    Hi there Currently we are using excel to create invoices for our customers, about 100 per day. We want to send this data to Sage 50 so that we can track the data in Sage50. Currently don't see any option to have the ability to upload/import this data…
  • Entry for CEBA Payback of Forgivable Portion after deemed ineligible

    Hello, I am looking for an entry to clear -20000 balance in the 2622 CEBA loan account payable for the amount of the forgivable portion that we previously claimed as income in 2020 but were later deemed ineligible. We have repaid the loan, which account…
  • FINTRAC Compliance Requirements for EFT - UPDATE

    Since November 2023, we’ve been handling additional tasks because Sage and Worldline (Bambora) have shifted these responsibilities to their customers. However, I haven’t received any updates on when we can discontinue creating and sending these files…
  • Can’t open files in sage 50 pro

    I downloaded a trial of sage 50 premium and opened a test company to try it out. how can I continue to use sage 50 pro? When I went to open a previous file I used in pro it now opens in premium. I have a back up that I can hopefully still use in pro …
  • Sage Webinars

    Greetings, To whom it may concern, I received the email saying that the group miss me. The reason why is because I was very busy with everything including the month of Ramadan the Muslim holy blessed month. My question is that I want to attend the…
  • Reimbursing an employee for picking up supplies with there own money

    I have tried several things and it always still ends up with multiple entries.. I am trying to reimburse an employee who picked up some supplies( From Staples) and paid with their own money. I have set up a G/L acct specifically for employee reimbursements…
  • How do I Delete complete vendor, purchases and payments to start over.

    How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…
  • Draft Budget for Next Year

    Hello, I would like to create a draft budget for next year. I am working on Sage Pro Accounting 50 Canada 2024. I have gone to the maintenance tab and all I see is the create a new budget. thank you for any advice
  • Change order of Date on Accounts Payable Cheques

    Hi everything in Sage 50 is showing up as Month/Day/Year which is what I want except AP Cheques is showing as: We use pre-printed forms but the date is showing as Day/Month/Year and would like to change it. Anyone know how to do this.
  • Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • Cannot post an account code in our General Journal - that we have been able to in past.

    Since the latest 2024.1 update, We cannot enter a Ledger Code into the General Journal that we used to be able to all the time. Does anyone know how to fix this? I have read previous QAs on this subject, but none of them answer my question, as it was…
  • Is there somewhere to turn on auto refresh?

    Currently every time I make an entry I need to refresh the document to see the post. It didn't used to be like that and I wonder if anyone knows how to turn it on. ;) Thank you.
  • This customer often pays late. See the Advice topic "Handling Overdue Accounts" for suggestions.

    Hi All, I got This customer often pays late. See the Advice topic "Handling Overdue Accounts" for suggestions errors for creating an Invoice using SDK. This line of my code throws an error. => objSalesJournal.SelectAPARLedger(name); //set customer name…
  • Sage 50 CA Error with SDK "Customer Ofen pay late. see the advice topic Handling Overdue accounts" for suggestion

    hi all, I am getting this error while importing Orders. can anyone suggest how to resolve it?? Sage 50 CA Error with SDK "Customer Ofen pay late. see the advice topic Handling Overdue accounts" for suggestion Thanks, SF