• Sage 50 Cannot open the database because the database engine reported an error (with error log)

    Upgraded SSD and tried to transfer files over. All the sage files work except for this one. How can I get support for this? Running on 2020 Sage 50 Pro Accounting. This is the error log I am getting: ----------------------------------------…
  • ANTIVIRUS ESET SMART SECURITY PREMIUM

    Hi, I updated my antivirus MCAFEE for ESET and now my Sage is not opening and I have an error message that read like this: Does anybody ever had this problem and if yes tell me what to do to resolve this. Thank you,
  • Error: "a connection with server could not be established" when uploading a direct deposit with Bambora

    Receiving this message after updating SAGE software to correct the issue of creating and sending an CVS file and now we cannot upload payments?
  • Error message - "data base engine reported an error"

    Hello, I have a message an Error message - "data base engine reported an error" and now I cannot get into my files.....anyone come across this before or have any suggestions?
  • Server is too busy right now. Try again later

    I cannot get past this error "Server is too busy right now. Try again later" I have tried two workstations and get the same error. both machines are current with all windows updates. i only get the error with on of my shared companies.... the other…
  • Unhandled Exception

    I get this error when entering sales or purchases. It's random. I have the option to Quit, which closes SAGE 50 immediately, or Continue, then I have to close and reopen the window to continue posting entries. It's random. Sometimes once per session,…
  • Duplicate Entry message

    Yesterday I was adding a new employee and adding a vendor invoice. Each time I went to post the transaction, i got the message "Duplicate Entry. You have entered a value that has been assigned to another record. You cannot have two records with the same…
  • problem opening sage 50 Canada premium

    I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?
  • Sage is kicking us out of network and won't let us log in

    Hello Community; Sage is kicking us out of our network all the time and, we have to shut every single computer to be able to log in again. I have wrote to customer service and, they throw me an article about fire walls.. please help if anybody had this…
  • "Unable to open company file" message returned

    Hi all, We're developing a COM-aware .Net assembly that is used in a legacy VB6 app and keep getting the above message when opening a connection via SDKInstanceManager.Instance.OpenDatabase. When we call our method from inside another .Net assembly…
  • Item assembly Cost

    I enter the cost that comes up when I build the items. When I enter that same cost for the Assembled item, I am getting an error that the costs don't match. I am assuming this has something to do with the average costs? How do I tell what the correct…
  • Remote Data Access not working on weekends?

    The last two weekends in a row SAGE won't let me log on to our program. I get a message coming up that says "the company cannot be opened. It appears that services related to Remote Data Access or login are not operating as expected. Unfortunately one…
  • Error message - "Cannot open company file ... "

    I am trying to open one of our client's Sage 50 files, and I keep getting the error message: Cannot open company file ... ... Either another user has opened the company in single-user mode or another program is using the data. Please try again later…
  • Booted out of Sage with Multiple Users

    Have two users currently using system. 1) admin-me and 2) parts-coworker. I am the main computer in which I would need to be logged in before then can use. They have been getting booted out but shows still active. Other day is showed I was logged…
  • I can not advance to a new calendar year.

    Sage 50 2022.2, I have cleared all past years historical data, restored backup made in early Nov. (before installing 2022 upgrade) will advance to Jan. 1,2022 but backups made after 2022 upgrade will not. Advance Database Check gives an error and the…
  • Network Error with the Connection Manager

    I have stopped and started the Connection Manager on my computer and also on the server, multiple times. Nevertheless, I still keep getting this error message when launching any given client Sage 50 file, "A network error occurred while communicating…
  • 2nd user not able to connect

    2nd user is unable to connect to the main computer which is mine. In the meanwhile I shut off the "private network" firewall.
  • How do I find out where a data inconsistency is between debits and credits?

    I ran a data integrity report and everything is balanced except my total debits and credits. I have run an "ALL JOURNALS" report going back to our first year of operation in 2011 and every year shows a balance between total debits and credits. Where else…
  • Why do we only own this product for 1 year even when we purchase it outright?

    My business purchased 2018 Sage 50 Canadian Edition. I used it happily into 2019. I needed to revisit the files but found the program had been lost through time. I just spoke to "technical support" and was told they "don't have the 2018 version anymore…
  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…
  • Cannot Start a New Year

    I am running Sage 50 Premium Accounting with Payroll version 2021.1 and trying to roll over to a new year. When I go into Maintenance -> Start new year. The error that comes up is: Sage 50 - Duplicate Entry. You have entered a value that has been assigned…
  • Sage 50 Error shows when want to connect from any station

    Hi everyone, When we try to connect to our database from any station in our office this error pops up and we have no idea abt this. Can anyone help us on this?
  • Downloading invoices to Sage 50c

    Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary Getting different answers every time I contact support Is this feature not available anymore?
  • Sage Simply Accounting 2010 Database is not connecting

    FormerMember
    FormerMember
    Please help. I am in Toronto If there is consultant help me I am not computer savoy Sage Simply 2010 Pro accounting ( database is not connecting)
  • An error occurred sending the email. MAPI result code: 21

    For some reason all of a sudden today Sage50 gave me this error message when posting a vendor invoice. Posting vendor invoices yesterday=no problem. Anyone have this issue or know what this means? Thanks, Kristine