License upgrade Sage 50 Premium Accounting

Question

Hello, 
 
 we are using a 2 User license of Sage 50 Premium Canadian Edition. We have received a new license from Sage with the notice to install each client with the new license and the 2017.1 version. The same with the Connection Manager on our server.The new license is increasing the amount of users to 4. 
 The limit of 2 users is still the same (2). Each client is newly installed with the new license details and the server too. The server was updated first. 
 
 Is there anyone who knows this license behaviour or do i have to contact Sage again? 
 
 Thanks and regards 
 joadew

Agate · Answer

Hi officeclerk1972: 
 If you purchased a 2 user version of Sage 50 Premium only 2 individuals can access the data at the same time. If 3 or 4 people use the software you can either upgrade your software to a 4 user product or install Sage 50 on the other users computers but you are limited to only 2 users at the same time. Other individuals would have to wait until the other users logged out of Sage 50 to have access. With an upgraded 4 user product you can have up to 4 users accessing the data at the same time on 4 different computers. 
 Hope this answers your question!

Sage 50 Canada

License upgrade Sage 50 Premium Accounting

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