Moving from Vista to Windows 10 - Sage 50 2016

Question

Using Sage 50 2016 Canadian edition. 
 It has been running fine on Windows Vista for several years. 
 I just purchased a new computer that has Windows 10. Installed the software on the new computer using the same install disc but now cannot read a backup (CAB) file on the new computer The error message refers to the version not being able to open the file, but both computers were installed using the same disc. (Cannot even open an existing company file either.) 
 Suggestions? 
 Should I be able to make this work?

Jason. · Accepted Answer

I would check Version on VISTA, if you have Sage company open, go to Help, about Sage 50, it shows your version (from 2016.0 to 2016.3) 
 You can also open Sample on Win 10, and go to help and about Sage to verify the version as well. Most like they are not they same 
 (from CD you are mostly on 2016.0) 
 once you verify your version, you can go to your VISTA machine 
 C:\Users\Public\Documents\Sage Software\Simply Accounting\Download 
 and copy the i.e. SA_20162CPUP1.exe (2016.2) SA_20163CPUP1.exe (2016.3) and install on Win 10 computer. 
 once your version match, it should open backup no issue 
 hope this helps

Sagacity · Answer

Thanks Jason. The issue got resolved just before I went to try this. I was not involved but I believe your solution would have worked and i am told it was an issue with the versions. My only question is how the two computers ended up with different versions when they both were installed from the same disc. Possibly when i installed on new computer it went out and got an update which rendered it incompatible with version on Vista, and no one had bothered to update that version. 
 Thanks ever so much for taking the time to respond to my question and trying to help.

Sage 50 Canada

Moving from Vista to Windows 10 - Sage 50 2016

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