Upgrade not reporting T4 boxes 57-60 correctly

Question

Upgrade to 2021.1.1 still doesn't report boxes 57 to 60 correctly. 
 Non-cash non-taxable benefits are included (eg. RRSP benefits) and non-cash taxable benefits (eg. premiums for Life Insurance, AD&D, STD & LTD) which are not actually RECEIVED by the employee during the pay period are included in these boxes. Per CRA's website, these boxes should only include amounts received by the employee during the pay period. 
 I've been waiting for Sage to call me back since early last week when I started preparing manual T4s - no call received. 
 I spent 7 hours on hold over two days with CRA to determine these should not be included and it is on CRA's website - why doesn't the update we waited an extra 5 days for calculate the amounts correctly?

Alwyn · Answer

I fully agree with your notes, Kathleen, too many people are taking these boxes to be reporting for other subsidies and they are not related. The amounts here are the total employment income that attracted the statutory deductions for each period. Forget CEWS or TWSE as those are employer subsidies and are not reported on an employee basis.

KathleenF · Answer

CCW 
 Thank you for the additional information and the link to the FAQ for CEWS. The answer in the FAQ though is referring to &ldquo;eligible remuneration&rdquo; for CEWS. The criteria for &ldquo;eligible remuneration&rdquo; excludes a number of non-cash benefits, and, as a result, is different from &ldquo;employment income&rdquo;. However, according to the CRA documentation for T4 reporting, employment income is to be reported in Boxes 57 to 60.

Erzsi_I · Answer

Hi @CCW, Thanks for reaching out. I found your account ending 400xxxxx503 and have asked the team to follow up with you. Also ran your questions by one of our Senior Analysts who advised that we'll be creating a KB resources for this. Box 57 to 60 is based on cheque date only, not pay period. Will update you with any news from the team. Warm Regards, Erzsi

Sage 50 Canada

Upgrade not reporting T4 boxes 57-60 correctly

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