We are having a lot of similar issues as yours as well since we updated to 2025.0. No other users but data owner can save a backup.

We are having a lot of similar issues as yours as well since we updated to 2025.0. No other users but data owner can save a backup.

Frustrating indeed....

We are getting the remote data access/error with conversion message, and we use Sage 50 with single user only. None of the current resolutions work for us aside from reverting to 2025.0. What is also interesting is the upgrade does not allow you to refuse it. There is only an OK button. We had to refuse to upgrade when the computer asked if it was ok for Sage to make changes. Too bad there is not a better way to warn users until after they have the problem and search the web for solutions. Sage has a message coming up within the software, but the message should say not to install the upgrade until they fix it.

I have repeatedly asked Sage to allow us to decline the upgrade... especially when they do the release to accountants before other users.  There are many times that I DO NOT want to upgrade but the only solution is ctrl-alt-del (task manager to shut down the process).  We should have the option.

In addition, when having to put in the 2SV verification code (logging into remote) we should have the ability to cancel the whole sign in.  Due to the 2025.1 fiasco, I had to log into a clients Remote Data.  She wasn't around so I could not get the code from her.  As a result, I ended up shutting down work for the day because I could not longer access my files.

Dawna

I am not sure if this is what you are referring to.  However, under Help, About Sage 50...., Support Info, there is a button, Modify Product Update Settings, that will show the dialog in the front of the image below.

Unchecking the second option will allow you to indicate you wish to Install Later when the program closes.  You will still be notified there is an update each time you close the program.

In addition, if the update does start, the Cancel button has always worked for me.  I did have one client indicate this year the Cancel button was greyed out but I haven't had time to test that.  I never install from the close of the program.  I always get all my backups as necessary, make sure the program is closed and then go to the download and start the upgrade/update from there.

For the October releases that upgrade from one year to the next (eg. 2024.2 to 2025.0), you can install it but just not use it.  This does not work for payroll updates at other times of the year because they change the current installation instead of creating a new one.

Hoping the fix they will be releasing will not require the data owner to login, especially with 2SV.  We don't even use remote data access and this is affecting single user local only systems now as well that have never had remote access or data sharing.  Worst timing ever.  You can turn off the automatic upgrades by going to Help, About, Support Information, and modify Product Update settings.  It'll still remind you to update, but won't get stuck in that loop!

The cancel button does not exist on the 2SV screen - where you are asked to enter a code.  If you can exit out then when you sign back in, it just takes you back to the 2SV screen for the code.  I could not open my own companies.

Now this was unique because I was logging in with client's user name and this would never otherwise happen.  (and whats with the 40 pages of cards, busses and bicycles?)

The frustrating thing, as a Devoted Sage user... is when you state something is happening, have had technical help on these things but still are told it is not happening.  

I am the same as you I use Sage 50, all my clients are on my laptop only, no one else uses the files.  I was able to install the 2025.1 successfully on my laptop on all my companies but one keeps giving me the remote issue. I do not see the difference in the one company that 2025.1 does not work for.  I do not know why I would have to do the remote option when no one else uses the files and companies besides me.   I had a SAGE person on the phone the other day and she fixed it so I thought and now it is back after couple of days.  Naturally it is the one I have to update as I have payroll on that company.  I cannot get through on the phone.  Do you know how late Sage hours are.  Thank you.