Hello Lorelei S. Johns,

The inventory quantity on hand doesn't change at all based on what you enter on a purchase order. It only updates when converting to an invoice. The quantity field on the purchase order is quantity invoiced. Typically, you would start with a quantity ordered in the order column and a quantity back ordered in the back order column. Then you would either partially or fully convert the order to an invoice. If your inventory on hand needs to be updated for the return, then you'd want to enter a credit note associated with the original invoice or a negative invoice. If you are looking for a way to record vendor returns prior to the inventory quantity needing to be updated, then the software doesn't have a good way to do that. You can submit a product enhancement request by going to Help, Submit Product Idea if you'd like to see new functionality added to the software that better handles your scenario.

Thanks,

Chris Parrish