I am trying to set up a new department  and even though the instructions in Help refer to gong to Setup/Settings/General Accounts/Departments I don't have the option for Departments under the General Accounts.  It's not grayed out - just not there. 

Where could I check if I am in Single user mode as some posts indicate  this could be the issue.  OR are there any other ideas how to resolve this?

Thanks very much