Incorrect Deductions

Question

We seem to get an annual PIER report telling us that our CPP is deficient. 
 I just ran payroll from Sage against the CRA calculator and the amounts are different, both in taxes and CPP. 
 The CRA website shows the one employee moving into CPP2 and making a contrib while the Sage program did not do that and only deducted CPP1. 
 Both systems have the SAME YTD info, why are the deductions wrong and why does it keep happening to us? 
 The deductions are the WRONG AMOUNT for both TAXES and CPP.... WHY????????

Joseph1 · Answer

Hello Linda, 
 For this issue, please try going through the steps in this knowledgebase article to make sure that the settings in Sage 50 are correct. 
 Link: The automatic federal or provincial payroll tax calculation is incorrect

Marj@Swab · Answer

Hi Linda, the Pier Report in the Sage System will not match your numbers because the program does not know how to distinguish how many months an employee has worked. It knows you are on say 12 pay periods a year but it chooses a month at a time. It has a lot to do with different exemptions and deduction rules that is built into the system. I created my own custom Pier Report that I run at the end of the payroll year but pulling total months worked for that year for each employee.

Sage 50

Incorrect Deductions

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