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Harris5201

Duplicate Entries In Reconciliation Screen - Reconciled May perfectly

SOLVED
Posted By

Hi

I'm very new to Sage, like very new, I did Mays reconciliation was out 0.03 but we concluded it was a rounding error. My question is, after reconciling there were still a lot of entries that showed up for May. Duplicated entries showing the same amount, same date, and same source number, some of them were the same entry but the source number was different for each one but consecutive for example 4085, 4086, 4087, 4088 etc etc.. I'm wondering why this happened and what I can do to clean this up so these are not showing anymore a lot are showing for May that say they are outstanding but in fact, are not. It's not just payables but receivables as well. I also noticed some of them are payroll amounts. Nothing was paid twice or received twice so I just don't understand how this happened and what to do to clean it up. I am using Sage 50 Premium

Thanks

  • +1
    verified answer

    Hi  ,

    Thanks for reaching out. You can try the following steps to resolve the issue with duplicate entries in the reconciliation screen:

    1. Verify Source Numbers: Ensure that the source numbers are unique for each transaction. Duplicates may appear if there are errors in source numbers.
    2. Check for Duplicate Entries: Review your transactions to confirm that there are no actual duplicate entries. You can compare amounts, dates, and source numbers to identify any discrepancies.
    3. Reconcile Each Entry Manually: Go through each entry manually and ensure they are correctly reconciled. This might help identify where the issue is originating.
    4. Review Previous Reconciliations: Sometimes previous reconciliations might have errors that carry forward. Ensure all previous reconciliations are accurate.
    5. Consult the Sage Knowledgebase: There are helpful articles that might address your issue specifically. Here are a couple of links that could be useful:

    If this helps please mark it as verified :)

    Warm Regards,
    Erzsi

  • 0

    Is there matching entries on the debit and credit side for all of those entries?

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