This feature is useless. It's supposed to help with productivity but it constantly fails and then has to be reset with all bank rules put in again. Where is the efficiency in that. I've tried to download banking transactions for days and it says that SAGE is up to date and there is nothing to download (well I've got news for you.... there are many items to download since two weeks ago). This feature simply does not work. I'll go back to the system we developed in-house a while back where we download data from our bank into a spreadsheet which automatically creates journal entries which we upload. At least then when something goes wrong I know who to talk to and I will get an answer.