Hi,
I recently started a new role and have identified an issue in Sage that I need assistance with.
A cheque was correctly issued and cashed; however, it was posted to the wrong vendor. Subsequently, the invoice to which the cheque was applied (under the incorrect vendor) was deleted.
As a result:
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The incorrect vendor now shows a debit balance under aged payables.
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The cheque appears as stale-dated in the bank reconciliation for the correct vendor (who actually received and cashed the cheque).
Could you please advise on the most appropriate way to resolve this?
Thank you,
