Reconciliation & deposits module, how to unlock

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In the Reconciliation & Deposits module, I was able to suspend or save my work and then later, return to finish the reconciliation.  As soon as I enter the g/l account number, there's a pop-up message  that reads as follows:  "Another user [email protected] has locked account 2133 Visa 0293 for reconcilation.  You will not be able to edit the reconciliation info until [email protected] has finished working with the account."  I am the only user with this email address.  I can work on all the other accounts except for this Visa record. 

What should I do?

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