Can I Invite an accountant to my subscription of Sage Business Cloud Accounting Start?

Question

There is no link or option to invite or connect to an accountant under Manage Business Account. Is that because that is not an option with this product?

Erzsi_I · Answer

Hi Dean Anderson , 
 I'm sorry for the confusion regarding the invitation process. To send and receive an invitation, the accountant's email address, which should be linked to an Accountant Edition account, must be used. This means the accountant must have completed the certification and been granted access to the Accountant Edition. 
 For the next steps, I recommend connecting directly with our support team. They can check if the email used is associated with a certified Accountant Edition and can assist with the invitation process. You can reach our support team through the chat by using this link . They will be able to handle sensitive information securely, which isn't possible in a public community forum. 
 Our support team can also guide the Accountant on how to send the correct invitation using their certified Accountant Edition email if necessary. Thank you for your patience, and please let us know if you have any further questions. 
 Warm Regards, Erzsi

Sage Accounting Canada

Can I Invite an accountant to my subscription of Sage Business Cloud Accounting Start?

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