• When to enter a Dec 2022 sale, paid by cheque but cheque is deposit in January 2023

    Hello I need to enter a Dec 2022 sale and paid by cheque on Dec 23, 2022 but it was deposited on Jan 12, 2023. Do I enter the payment on the date the cheque was make, or do I enter it on the date the cheque was deposited? Thank you in advance. …
  • Recording a payment in current year for a sale from last year

    Hello! I'm migrating from Sage 50 (old hard-copy) to Sage Start. I transferred my opening balances (which includes account receivables) in to Sage Start, starting January 1st 2023. I want to record a payment received in 2023 for an invoice that was…
  • why does sage only assign an invoice number to an invoice once it's paid

    I noticed after I sent and invoice via email that the invoice that is sent out (billed), is not assigned an invoice #. I brought up the invoice and it only says "draft" - once that invoice is paid, i noticed it then assigned an invoice #, but it the invoice…
  • Updating/changing invoices after a deposit has been applied and reconciled.

    We're looking at changing over to Sage Online and after watching one of the training videos it mentioned invoices cannot be modified after it has been paid and the payment has been reconciled. Does this restriction apply if only a partial deposit has…
  • Bank Expenses/sales entries showing as Credits not Debit

    Hi, My entries to record expenses and income are recording in reverse. Meaning, when I enter and expense, it records it as a deposit and vice versa. No idea how this happened, but I can't seem to find a fix. HELP!
  • Recurring invoice error

    Hi, I have created recurring invoices. In last 2 months some invoices were duplicated. I was advised to cancel all recurring invoices and redo the recurring invoice set up. Invoices have duplicated again. It is not How can I fix this issue? Thanks…
  • Recording a payment

    I invoiced one of our suppliers for service work and they in turn paid that invoice back to us through a credit to our account with them. I don’t know how to enter that transaction into Sage. The payment didn’t actual go through the bank. I need to post…
  • Manual entries

    Brand new to Sage just beginning entries. notice deposits (manually entered) are being entered as payments not received what am I doing wrong
  • Fuel Expenses

    Was just wondering when entering example fuel expenses should I do it under the banking tab or expenses tab? So at the end of the year when I give it to my accountant they can do my year end taxes.
  • GST on Other Receipts - Sales/ITC GL issue

    We have our GST setup to record GST on Sales into a GST account, and we also have a separate account to record GST (ITC) on purchases. When we purchase something I use the "Other payment" transaction in the banking section and the journal entry is as…
  • Invoices with Zero amount shows not paid....

    Invoices with Zero amount shows not paid.... If the invoice is zero that means there is nothing to pay.... but shows unpaid.... confusing...
  • journal entry for adding inventory paid for by owner contribution

    Owner contribute inventory to company. What the journal entry and how to I record the inventory
  • Recording Non-Cash Gifts to Employees

    My company bought coats and had them personalized with the company logo and employee names. How do I record this expense in the books?
  • PST Return filing and journal entries

    I have filed PST Returns for 3 months. The first month credited the reported amount instead of debiting and now I have double the balance. The other 2 months only debited very small adjustment amounts rather than the reported amounts. I currently have…
  • Posting a Vendor Invoice and payment in one transaction.

    I'm new and used to Sage 50 Desktop. How can I enter a vendor invoice that was paid with a credit card at time of ordering. It seems I will have to enter and save the invoice first then the post and save the payment in another transaction.