Yes, both the account receivable and payable are now showing every single customer or vendor with amounts owing.  Lets hope this is corrected soon.

Hi Rob Currie 

Is this the Accounts Receivables report? Does it display in columns showing amounts owed?

e.g.

Yes exactly. My problem is the report lists an aged summary for every customer as if no invoice was ever paid. Everything ever invoiced is in the summary as outstanding/unpaid.

Good to know I am not the only one experiencing every customer shows up as outstanding for everything ever invoiced. 

We are aware of the issue currently affecting AR and AP reports and our team is actively working on a resolution.

You will receive further updates and communication via your existing support case.

Thank you for your patience and understanding.

Hi Rob Currie Christine Ruck 

We sincerely apologize for the recent issue you may have experienced with the Accounts Receivables or Payables report. We understand how important these reports are to your operations, and we deeply regret any inconvenience this may have caused.

We’re pleased to inform you that the issue has now been fully resolved. Our technical team has identified and corrected the problem to ensure the reports are accurate and functioning as expected.

We truly value your patience and understanding as we work to address this. Should you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team

Regards

JohnS.

Thank you for the reply but... The accounts payable is fixed but the receivables is still showing some extras, not every customer like it was before but a few.  When I look into them, they seem to be the customers that had a balance when we switched from Sage to Sage Cloud.  They had amounts owing in December of 2018 and were paid in January of 2019 but are now showing in the receivables again.