Sales Tax Code Missing

Solved

Using: Sage Accounting Standard Canada

There is a sales tax code missing, and there seem to be no way to create a custom tax code. In Ontario, some items/services are not subject to the 5% GST but are subject to the 8% PST. There is no code for this in Sage, and it must be manually edited for each entry: so for insurance that is auto debited each month, you must reverse calculate the total to find the subtotal, then subtract the one from the other to get your PST total, and enter each manually. This is subject  to error. As is not being able to assign a default tax code to an account. (Some of many other failures I have so far encountered with Sage, probably one of the worst ones yet. ... maybe I should have gone with XERO...)

  • +1
    Verified Answer

    Hi  

    Thank you for taking the time to share this feedback. I can certainly understand your frustration, particularly with recurring transactions such as insurance premiums where manual tax calculations increase both the workload and the risk of entry errors.


    To confirm, in Sage Business Cloud Accounting Canada (SBCA), sales tax codes are pre-defined, and it is not currently possible to create custom sales tax codes.

    I will be reaching out to you directly to find out more details regarding the requirements

    Regards

    JohnS.

  • 0 in reply to JSelemani

    White check mark I've marked this as the verified answer, as it gives a clear path to resolving the issue. Thanks   for sharing your expertise! If you have any updates to share on this, please do.