Sage for Accountants slow

Suggested

Hi, 

Really struggling with Sage for Accountants and processing bank transactions.  It is really slow - I know the client has over 320 transactions but it has taken me all morning to process 50 transactions.  Is there any way to make it faster?  And to scroll through the outstanding transactions takes literally a life time....is there no quicker way to scroll through.

Thanks

Parents
  • 0
    Suggested

    Thanks for contacting Community Hub,  I’m really sorry to hear you’re experiencing this, I can appreciate how frustrating that must be, especially when you’ve got a high volume to work through.

    From our side, there are no known issues at the moment that would cause this level of slowness, so it definitely shouldn’t be taking that long to process transactions.

    To help improve performance, I’d recommend trying the following:

    • Clear your browser cache and cookies
    • Try accessing Sage Accounting in a different browser (e.g. Chrome, Edge)

    These steps often help resolve performance-related issues like the one you’ve described.

    Thanks 

    Fallon
    Sage UKI

Reply
  • 0
    Suggested

    Thanks for contacting Community Hub,  I’m really sorry to hear you’re experiencing this, I can appreciate how frustrating that must be, especially when you’ve got a high volume to work through.

    From our side, there are no known issues at the moment that would cause this level of slowness, so it definitely shouldn’t be taking that long to process transactions.

    To help improve performance, I’d recommend trying the following:

    • Clear your browser cache and cookies
    • Try accessing Sage Accounting in a different browser (e.g. Chrome, Edge)

    These steps often help resolve performance-related issues like the one you’ve described.

    Thanks 

    Fallon
    Sage UKI

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