Hi we are unable to file a return due to boxes L167 and L168 not being populated as per HMRC guidance. Is there a work around for this or is there an imminent update being made available shortly? Many thanks
Hi we are unable to file a return due to boxes L167 and L168 not being populated as per HMRC guidance. Is there a work around for this or is there an imminent update being made available shortly? Many thanks
Hi Michael,
Thanks for using Sage City, and apologies for the delay in my reply.
Until HMRC update their rules and interface management (RIM) you may experience issues when attempting to submit. The current workaround is to paper file.
You can monitor the situation at the followinf page: CT Service Issues Page >
Regards
Andy
Sage UKI
Thought this was the case. Wonder if it will be the meteorological summer or the astronomical summer? Am I right in thinking the cloud based CT software will submit correctly and it is the desktop version that requires an update or waiting until HMRC updates.
Hi Michael,
Both the desktop and online versions are waiting for an update from HMRC.
Thanks,
Andy
Hi Michael,
Both the desktop and online versions are waiting for an update from HMRC.
Thanks,
Andy
*Community Hub is the new name for Sage City