Capital Gains validation: 'Box 35 must exceed the sum of boxes 41 and 43. (8414) and Box 35 must be completed if box 41 is completed (8423)'

SUGGESTED

Good morning

I am getting an error message as follows:

Capital Gains validation: 'Box 35 must exceed the sum of boxes 41 and 43. (8414) and Box 35 must be completed if box 41 is completed (8423)

I am completing the capital gains tax return for my client and have completed the Asset type Residential property  on the software under the capital gains sections of taxation. Also have completed the real time transaction return details Reference number and loss amount. 

Then go to run the tax return and I'm getting the validation error when checking the return:

Box 41 seems to now be completed automatically. The losses used against income is being completed under the section "unlisted shares and securities" so why ? Hence why I'm getting the error.
Also in accordance to the revenue notes box 54 should be completed giving the cgt real time reference number, if applicable and this is not being completed by the software, why not?

thank you

Dulcie