Purchase Order fully received still showing as live

Question

I am trying to complete some housekeeping on Sage200. 
 
 I have a historical PO dating back to 2016, which appears to have been fully received and invoiced but the status is still showing as live? 
 
 I have tried to amend the GRN's but it is not letting me amend. Is there a way to complete the order without writing it off?

Alex Fagan · Answer

Hello, One thing that can cause a purchase order to stay in a status of live is if it has been over invoiced. If you click into the order, and select view quantities, you'll be able to see how much has been received compared to how much has been invoiced. Unfortunately the only solution if it has been over invoiced is to write off the order, this won't impact the nominal or any other ledger, it will just change the status to complete. If this isn't the case or you need any assistance with any of the steps, I would advise to contact your support provider for further investigation. Thank you, Alex

Sage 200 UKI

Purchase Order fully received still showing as live

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING