Craig,

You should be able to update the records using the Import function under Purchase Ledger / Utilities / Import and Export / Import Accounts and ensure to click the Update Account if it Exists box.

You won't be able to update bank details this way though.

Thank you Steve

I have tried to find this but cannot find import/export folder, I can only only see import folder from utilities

Many thanks

Craig,

Are you using Sage 200 Professional, or Sage 200 Standard?  You should see something like this:

Hi Steve

We are using Sage 200 Professional which we believe is up to date. I have checked again and this is what I can see

Craig,

What do you see if you expand the Import option?

Ahh!  I think the issue you have is that your Sage 200 is not up-to-date.  The later releases (2023 onwards, I think) have an option on that screen to update existing accounts that wasn't present before.  Those releases also have the Export accounts option as well.

Unfortunately, you are only going to be left with the option of manually updating the records (unless you upgrade your version of Sage 200).

Thank you for your help steve, much appreciated

I will get onto getting it updated

Thank you for your help steve, much appreciated

I will get onto getting it updated