Replies

Question

Sorry, first time using this help forum - how do I reply to a response to a question I asked? Trying to respond to Andy Rickeard's response to my question. Thanks

Andy Rickeard · Accepted Answer

Thanks for coming back. The two reports look at data in different areas, the regular TB looks at the "bucket" values, these are the monthly totals generated on the nominal records as transactions are posted, whereas the transactional report looks at audit trail transactions. You would normally expect the same results but the missing values on the regular TB suggest there might be some data corruption. The following article has steps for potentially fixing the corruption: Fixing Bucket Corruption > I recommend following those steps then trying the TB again. If the problem persists, then I recommend contacting Sage Technical Support who can troubleshoot further if required. Sage Technical Support >

Sage 50 Accounts

Replies

Top Replies

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING