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Louise Campion

Attachments option not working

SOLVED
Posted By

When I try to add an attachment in my supplier invoice transaction, "Did you know that with Sage 50cloud Accounts you can add attachments from your suppliers to Purchase Invoice and Purchase Credit transactions?" 

There is an OK box and when I click on it, the box disappears and I am unable to attach anything.

Any ideas?

Parents
  • 0

    Hello,

    I have the same issue. Our details are:

    Version - 29.2.398.0

    Variant - Sage 50 Accounts Professional

    Licence Type - Perpetual

    When I went to  Tools > Activation > Upgrade program

    It takes me to Project Registration - Activate Sage Software. I entered the serial number and licence key. I then get the message "The activation key you have entered matches the current activation key in the program. You can either enter a different Activation Key or close the Registration Window to continue using your current licence details. You can view your current Licence Information in Help > About". The only option is to click ok.

    Any help greatly appreciated

Reply
  • 0

    Hello,

    I have the same issue. Our details are:

    Version - 29.2.398.0

    Variant - Sage 50 Accounts Professional

    Licence Type - Perpetual

    When I went to  Tools > Activation > Upgrade program

    It takes me to Project Registration - Activate Sage Software. I entered the serial number and licence key. I then get the message "The activation key you have entered matches the current activation key in the program. You can either enter a different Activation Key or close the Registration Window to continue using your current licence details. You can view your current Licence Information in Help > About". The only option is to click ok.

    Any help greatly appreciated

Children
  • 0 in reply to Jimmy P

    Hi Jimmy,

    I wonder if you are using the right serial number and key for your subscription, you can find them using the tool in this article using your Account number and post code:

    Find my serial number >

    If the number and key is different when you use that article, you can enter them in the software in Tools > Activation > Upgrade program. If you have more than one computer with Sage 50 Accounts, be sure to update every computer.

    Regards

    Andy
    Sage UK

*Community Hub is the new name for Sage City