Hi, I had an issue recently with a customer using v27.2 and the detailed vat report not showing all information, I had to edit the vat files to change the encoding from ANSI to UTF-8 but then when running the detailed report the whole system would crash. After a bit of research I found the steps below which fixed the problem by unticking the beta box:

The high level steps are as follows: 

1. Close all programs.
2. Press the Windows key + R.
3. In the Open box, type intl.cpl then click OK.
   
   The Formats tab opens automatically.
   
   
4. Click the Administrative tab then click Change system locale.
5. Clear the Beta: Use Unicode UTF-8 for worldwide language support check box then click OK.
6. Restart your computer.

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Hi, I had an issue recently with a customer using v27.2 and the detailed vat report not showing all information, I had to edit the vat files to change the encoding from ANSI to UTF-8 but then when running the detailed report the whole system would crash. After a bit of research I found the steps below which fixed the problem by unticking the beta box:

The high level steps are as follows: 

1. Close all programs.
2. Press the Windows key + R.
3. In the Open box, type intl.cpl then click OK.
   
   The Formats tab opens automatically.
   
   
4. Click the Administrative tab then click Change system locale.
5. Clear the Beta: Use Unicode UTF-8 for worldwide language support check box then click OK.
6. Restart your computer.

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