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Jean Higgins

Deleted remittance

Posted By

I have delete a remittance and not all invoices that were on the remit are now back on the account, a number of them that are still outstanding are missing, can you advise?

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  • 0

    Hi Jean,

    Thanks for using Community Hub.

    Deleting remittances alone would not remove any transactions, they would need to be deleted separately if required. 

    Whereabouts are the transactions missing from are you looking at the audit trail under Transactions or the individual customer activity?

    Regards,

    Andy
    Sage UKI

Reply
  • 0

    Hi Jean,

    Thanks for using Community Hub.

    Deleting remittances alone would not remove any transactions, they would need to be deleted separately if required. 

    Whereabouts are the transactions missing from are you looking at the audit trail under Transactions or the individual customer activity?

    Regards,

    Andy
    Sage UKI

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