Hi Stuart, 

You are right that if there are transactions recorded on the account, the option to change the currency will be greyed out so the change should not have happened in the first place. Do you get the option to change it back? You can follow this guide here if you are not sure how to do it:  Foreign Trader - How to change the currency of a customer or supplier

If it has changed and it is not letting you change it back - I would recommend checking the data for errors as this could be a result of corruption.  

Another thing to consider: Is the account only showing up incorrectly on the report - as in if you check the currency in the supplier record is it correct there? 

Thanks, 

Eric, 

Sage UKI 

Hi Eric, 

Thanks for getting back on this. Unfortunately we don't have the option to change it back. We have run an error check which showed no issues.

The currency on the supplier record shows as GBP, but you can see in the history that there were euro transactions as in the supplier listing it shows a balance of £44608.13 and a foreign balance of €51120.92.

I can only think we will need to delete the outstanding invoices on the account raise a new supplier in euros and re-input the inoices?

Thanks,

Hi Stuart, 

That is odd, but as long as there are no errors then you will not have any further issues. You are right, just create a new supplier with the correct currency, delete your outstanding transactions from the old one and then repost the outstanding transactions to the new one. The guide I linked goes through the process as well if you are unsure! 

Thanks, 

Eric,

Sage UKI 

Hi Stuart, 

That is odd, but as long as there are no errors then you will not have any further issues. You are right, just create a new supplier with the correct currency, delete your outstanding transactions from the old one and then repost the outstanding transactions to the new one. The guide I linked goes through the process as well if you are unsure! 

Thanks, 

Eric,

Sage UKI