Have a look at Go Cardless collecting multiple payments as this has been ongoing for 9+ years!

There are links to 4 suggestions which were in the old suggestions system; I've found one in the current system: For Gocardless DD requests, total the invoices requested and send the total to the customers bank - don't send the individual invoice amounts and have a number of direct debits coming out on the one day - the customer only wants to see the total coming out of their account.

Hi Donna,

Thanks for your post.

This would require a change in the functionality of product, so I would refer you to the Ideas Portal. This is a view of the portal filtered for GoCardless suggestions, so you can add your suggestion or vote for ideas that have been proposed: Ideas Portal

Andy,
Sage UKI

Hi Robert,

Thanks for linking that post and for mentioning previous suggestions.

The development team have advised that work is ongoing with the Ideas Portal, commenting as below:

We’re currently rolling out a series of exciting updates to the Ideas Portal, and we’d like to thank everyone who has contributed their ideas, votes, and feedback.

Here’s what’s coming next:

• A brand-new experience – Enjoy an upgraded site with powerful filtering options, so you can easily explore ideas by programme area, status, and track when they’re being investigated or delivered.
• Weekly idea reviews – We’re increasing our pace with regular reviews of all ideas and comments to keep things moving quickly.
• Smarter idea management – Duplicate ideas will be merged to keep everything streamlined and focused.
• Improved idea discovery – As you type, you’ll see similar ideas instantly, making it easy to support existing suggestions by adding your vote rather than creating a new one.
• Clear usage guidance – We’re introducing helpful guidelines to ensure everyone gets the most out of the Ideas Portal.
• Stronger collaboration – If we need more information to fully understand an idea, we’ll reach out to you—and when we start investigating new features, we’ll invite you to talk to us and be part of the conversation.

We’re really excited about these improvements and can’t wait for you to experience them!





Andy,
Sage UKI

this is something else that I have given up waiting for Sage to deliver. i have written my own Python script (with the assistance of Claude CoWork), to do exactly this. It uses Sage ODBC, GoCardless API and MS Graph API (to send the DD notification to the customers). I am thinking of making a version, with all our specifics stripped out, available on GitHub. I'd be happy if anyone would like to test it. Just because it works for me, doesn't mean it will work on anyone else's set up.

My Python script is now ready for download. I have been using it for several weeks and have ironed out some issues. eg, at first it was netting off the same credit note more than once. Now, I haven't hit anything for over a month

Payments still need manually allocating, which is a pain. However, I will be looking at SDO in the next week or two and, if I can understand thta, I hope to be be able to automate the allocations too.

Sod's Law! I've just found and fixed a bug. It was not reliably netting off unallocated payments on account. TBF, I wasn't expecting any to arise for DD customers. I will be uploaded a fixed version ASAP.