our external IT co upgraded us last week --successfully this time
tried + failed earlier in year, and reset up new installs on a virtual server - using a data backup
we seem to have lost all 'links' to all attachements, ie historic drilldown supplier invocies now have lost links [ years of them] - will cause a complaince issue..
supplier "attached docs/contracts"
anda couple of journal attachements
also YEnd archives ar e not available
also all report / invocies + stements updated design templates - disappeared
Fortunately all vat returns are visible
Report designer - lost all the sales invocie and stament amended templates for several of the companies
[again these all still reside on the th e old data held on a different server ]
SO : is there any SIMPLE way to get the missing data files to/link to / otherwise available from, the new dataset ?
We continue in the new data set which is linked to several 3rd party ERPs/CRM
many thanks, kr k