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Slow loading time

Mariana Wilson
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Posted By

We updated Sage 50 to version 32 a couple of weeks ago (prior to that we had used version 27). The app seems to take a lot longer to load since the update (it's stuck on the loading screen for over 30 seconds). Is this normal with the new version or is there a problem at our end? Has anybody else experienced this? Have you got any tips on how to make it load faster?   

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  • 0

    Hi Mariana,

    Same experience here. 

    Sage 50 Accounts has been like this for at least the last 5 versions. I'm the IT manager at our company and have been responsible for the Sage 50 Accounts software for the past 30 years. Whilst it's always been a fairly slow program to load up I've certainly noticed it get slower over these past few versions.

    I think it has possibly got something to do with the number of companies you have in the company file, as well as if you have any that you access via Sage Remote Desktop Access.

  • 0 in reply to Chris-H

    Thank you, Chris. This makes sense and confirms what I’ve been suspecting all along. We were on version 29 before the upgrade — quite a few versions behind the current one — so the slowness came as a bit of a shock, but we're slowly getting used to it (excuse the pun).

    We have two companies, and we don’t use Sage Remote Desktop Access. I do wonder whether the AI integration is contributing to the slowness as well.

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  • 0 in reply to Chris-H

    Thank you, Chris. This makes sense and confirms what I’ve been suspecting all along. We were on version 29 before the upgrade — quite a few versions behind the current one — so the slowness came as a bit of a shock, but we're slowly getting used to it (excuse the pun).

    We have two companies, and we don’t use Sage Remote Desktop Access. I do wonder whether the AI integration is contributing to the slowness as well.

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