When submitting vat return online the HMRC Sign in page remains blank. Have logged out and re tryed, no difference. First vat return since a version update.
When submitting vat return online the HMRC Sign in page remains blank. Have logged out and re tryed, no difference. First vat return since a version update.
Hi Sandra,
Thanks for your post.
This is normally resolved by refreshing your Launchpad Settings. if the problem persists then a repair installation of the software may be required, but refreshing the Launchpad Settings will normally resolve it.
There are some steps in the following article: Blank MTD screen when you submit a VAT Return
If this helps, please click Verify Answer.
Regards,
Andy
Sage UKI
Hi Sandra,
Thanks for your post.
This is normally resolved by refreshing your Launchpad Settings. if the problem persists then a repair installation of the software may be required, but refreshing the Launchpad Settings will normally resolve it.
There are some steps in the following article: Blank MTD screen when you submit a VAT Return
If this helps, please click Verify Answer.
Regards,
Andy
Sage UKI
*Community Hub is the new name for Sage City