V30 update

SOLVED

I've just installed the update and none of the companies are now showing on my list.

Surely I don't have to manually restore all of them?

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  • 0
    verified answer

    If the companies no longer show, you may have accidently pressed "new folder"  install rather than upgrade, the company file won't have copied over which is why the list is blank.

    Browse to C:\ProgramData\Sage\Accounts\ 

    You'll need to copy the "company" file from the old year to the new one.

    As an example if I upgraded from v28 (2022), i would go into the 2022 folder, copy the company file and paste it into the 2024 folder (v30). Restart Sage and the list should populate.

    How Sage Accounts uses the Company file

    Ian

Reply
  • 0
    verified answer

    If the companies no longer show, you may have accidently pressed "new folder"  install rather than upgrade, the company file won't have copied over which is why the list is blank.

    Browse to C:\ProgramData\Sage\Accounts\ 

    You'll need to copy the "company" file from the old year to the new one.

    As an example if I upgraded from v28 (2022), i would go into the 2022 folder, copy the company file and paste it into the 2024 folder (v30). Restart Sage and the list should populate.

    How Sage Accounts uses the Company file

    Ian

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