Hi TGS,

As you mentioned I'd recommend following this article: Sales / Purchase aged balance disagrees with control account

The message about  the journals not balancing means that the value in the Debit column does not equal the value in the Credit column. If it does balance, I'd suggest clearing the journal entry and entering again in case there is a blank line causing an issue.

If the problems persist, you can contact Sage Technical Support here.

Andy,
Sage UKI

Morning Andy 

Thank you for the reply. 

But that's the point, i am following these instructions and then it comes up with the error message "Journal do not balance, Ensure the Debits total is the same as the Credits total". 

My question is how do I get past this? As stated above 

TGS said:

I can not delete nor edit the transaction and if I try to rectify the balance sage says that I can not post to nominal code 1100

I don't know what else to do to clear this warning message. 

So I get this far in the process and can not get any further. 

Morning Andy 

Thank you for the reply. 

But that's the point, i am following these instructions and then it comes up with the error message "Journal do not balance, Ensure the Debits total is the same as the Credits total". 

My question is how do I get past this? As stated above 

TGS said:

I can not delete nor edit the transaction and if I try to rectify the balance sage says that I can not post to nominal code 1100

I don't know what else to do to clear this warning message. 

So I get this far in the process and can not get any further. 

Morning,

When you run the Daybooks: Nominal Ledger report  as per the article, is there a difference in the totals at the bottom of the report?

Andy

No. Same in both columns. 

When I run it by nominal code 1100 there is around £6k in the debit column but nothing in the credit column.