Hi all
I have posted on here before but checking in again, as our issue is ongoing.
We upgraded at the end of last year from sage 50 V27 to V32. We have 5 users on the network, data on the server. one of us crashes out of sage almost every day. its not data related, this can be running a report, looking at activity, trying to access the help centre from within sage, its as though sage can't release memory. sometimes we get an error message sometimes it just crashes out.
This has also happened when posting a transaction and we had to restore the data, Note: check data did not pick up the error, it was only when we noticed we could not see ANY activity on our accounts that we contacted support and they helped us restore our data. we lost a whole days work, not great for 5 users.
I'm really disappointed with this version of sage, we have used sage50 for 12 years and only had one data problem in that time, until we updated.
We have now upgraded all of our pcs so can't blame the hardware or windows version.
Is anyone having the same issues? Managed to find a fix? We are seriously thinking about changing from sage to another type of accounts software.
Thanks for reading my list of woes.
Fiona
