Sage 50 extremely slow performance when running from home via VPN

Question

Has anyone solved the problems of an extremely slow Sage 50 performance when running the software over VPN, at home. 
 I have previously worked remotely for a different role, with no problems, so I know that my connection from home is not the problem. I also connect directly via ethernet.

Andy Rickeard · Answer

Hi Lisa, Thanks for using Sage City. The recommended method of remote working with Sage 50 Accounts is to use Remote Data Access (RDA), you can read more about remote access options in the following article: Accessing Sage Accounts Remotely > I know that some customers do use a VPN though so I'll leave this post open so the community can share their thoughts. Regards Andy Sage UKI

Stephen Wade · Answer

I would contend that the safest and most reliable way of accessing Sage remotely is to have the program and data installed on a Windows server, and then use Remote Desktop Services to access it from a client PC. This can be done via a secure VPN connection to the server over the internet from any location. All that is carried over the remote desktop connection is screen, keyboard and mouse data. The Sage data service and accounts data is on the remote server, as is the program, so there is no chance of network issues causing data corruption. 
 I have run Sage remotely like this for both ourselves and our Sage clients for many, many years with no issues. 
 If the internet connection is dropped, or flaky, or slow, or intermittent, nothing breaks and Sage continues to run on the server just fine - and as soon as your RDP connection is restored you can just carry on processing. Remote printing works just fine as well if you need hard copy documents, although I send everything by pdf these days. 
 I'm happy to assist and advise on this solution, which I thing is far better than Sage remote data access, and is much more secure and reliable.

Stephen Wade · Answer

Oh, and alternatively, if you don't have your own Windows server, there are several companies (e.g. AlphaLogix) who will host your Sage data and program on their servers and give you RDS access to it for a monthly fee.

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Sage 50 extremely slow performance when running from home via VPN

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