We have recently changed our server over from one desktop to another, all the same set-up but a slightly upgraded spec. Before switching over we had RDA set up and working for the company. Now when we go to set it up again (when switching server we were instructed to disconnect users from RDA), the sage software gets stuck in a loop, bringing up a loading box saying 'processing, please wait'. This runs for several minutes before bringing up another box, and when you press continue it just loops back into this loading box again. We have tried the following: reduced our splits so they are under the recommended amount (this was not an issue prior to switching servers), tested antivirus set-up on the new server, stopped and restarted the sage data service and control service, refreshed the queue.dta file, disabled IPV6, cleared up the folders. None of these have made any difference to this issue. 

The only other thing of note is that when we switched the server over, and the RDA was disconnected, we changed the MANAGER user's email on their linked account. 

What are the next steps to this problem?