Partner company in Turkey cannot access UK company

Question

Hi, 
 
 We have Sage set up and our Partner company in Turkey want a read-only access but on the My Sage it says that they can't have access, would this be to do with their Email address ending in .com.tr?

AndyR. · Answer

Hi Jackie,

There are some instructions for Read only Access here, it's available in v28.1 and above: Read only access can you confirm if you still have issues when following those steps, and any error messages that may appear.

Thanks,

Andy,
Sage UKI

Sage 50 Accounts

Partner company in Turkey cannot access UK company

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