x Want to participate? Join the group to interact

  • Trying to upload data processed since my computer was offline due to power cut

    Storm Debi caused power cut whilst working from home. This caused loss of internet etc. for my Sage50 Cloud Accounts. Now that the connection has been restored, I am trying to "upload data" that had been processed on another laptop in the office whilst…

  • Lifecycle

    Sage 50 perpetual - Can someone point me to the doc that says which versions are supported still. The one i found below is 2020 and outdated. https://gb-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200427112228593 Thank…

  • Remote Data Access - Worked offline now worried about syncing

    Morning, I worked offline last Friday and didn't realise it didn't re sync once I got home and now it is saying about uploading my changes or downloading the ones my director has done. The data that gets lost, I just want to check. As we don't…

  • Problems Adding a User to Remote Data Access

    We have recently moved some companies on our servers This process has been straight forward for most users, but we have one user that always says they are already connected to the company when attempting to add her remote access connected to the company…

  • Remote Data Access is to be avoided at all costs

    Please heed this as a warning for anyone considering using Remote Data Access. If you value your data in any way, then please, for the love of everything sane DO NOT use it. Now I will say, the program itself offers some good features. I especially…

  • Remote users can't see memorised journals after reuploading company to Remote Date Access (Sage Drive)

    I had to reupload and reshare the company cloud data with all users (long story). After doing so, remote users complain that when they go to 'Nominal codes>Journal entry>recall', they can only see the default journal templates - not any that have been…

  • Sage 50c Business, 1 user with main and remote laptops, main keeps going offline & doesn't sync & won't open

    Hello. My husband (my accountant) and I have Sage v26 on 2 laptops, his main and my remote. His computer keeps disconnecting from Sage Drive, says offline main, and doesn't sync and says Sage Drive is not available. I keep having to ask the techs from…

  • Bank Feed not downloading transactions on Sage Drive Remote Site for one client in Client Manager

    Why, when working for other clients? I use Sage 50c Client Manager for a few different clients who have bank feeds set up,now that I have updated to version 26.3, when I click to open Bank Feed, I get the same processing message for each of them, yet…

*Community Hub is the new name for Sage City